Filevine

Senior Site Reliability Engineer

United States, Remote. Posted 3 months ago

The role

You will be embedded with a cross-functional team to keep Filevine's production systems reliable, observable and scalable. You will lead incident response, build automation and CI/CD pipelines, and mentor SRE engineers.

What you will do

  • Design and improve monitoring, logging, tracing, dashboards, and SLI/SLOs.
  • Build internal tools and delivery pipelines to reduce toil and ensure reliable deployments.
  • Drive improvements in system performance, scalability, and security.
  • Lead production incident response from triage to resolution, and turn lessons into runbooks.
  • Guide major technical initiatives, align cross-team engineering efforts, and manage technical risks.
  • Elevate SRE team capability through design reviews, paired problem-solving, and post-mortems.
  • Join the on-call rotation while leading capacity planning and disaster recovery readiness.
  • Use operational AI/ML tools to forecast capacity risks, detect patterns, and automate system health.

Required qualifications

  • 8+ years in software/platform engineering or DevOps, including 5+ years in Site Reliability Engineering.
  • Expertise in cloud platforms (AWS), Kubernetes, infrastructure as code, and full-stack observability (tracing, logging, SLI/SLOs).
  • Proficient in Python, Go, or Bash for CI/CD pipelines, production tools, and automation.
  • Proven track record in root cause analysis, high-severity incident response, and long-term reliability engineering.
  • Strong communication skills with a history of mentoring engineers, leading cross-functional projects, and setting technical strategy.
  • Hands-on experience using AI/ML on telemetry data to predict capacity risks and spot anomalies.

Benefits

  • Medical, dental, and vision insurance (for full-time employees).
  • Maternity and paternity leave (for full-time employees).
  • Short and long-term disability.
  • Paid time off policy.
  • Comprehensive benefits package.
  • Opportunity to learn from a dedicated leadership team.
  • Top-of-the-line company swag.

Before you apply

  • Communication about this opportunity will only come from email addresses using filevine.com.

About the company

Filevine is a Legal AI company delivering Legal Operating Intelligence through its LOIS system. It has earned AI awards and recognition from Deloitte and Inc. as one of the fastest-growing technology companies in the country.

Senior Site Reliability Engineer at Filevine | JobZoey