Filevine Administrator - Boca Raton

The role

You will help law firm customers get the most out of the Filevine legal platform. The role covers system configuration, troubleshooting, staff training, feature rollouts and process improvement.

What you will do

• Advise on system configurations and workflows aligned with the firm's structure
• Resolve complex technical issues and provide training, documentation and self-service resources
• Lead feature rollouts and identify process improvements to drive platform adoption
• Maintain expertise on the Filevine product roadmap (LEX, milestones, updates)
• Oversee technical parts of staff onboarding and offboarding
• Audit existing workflows and realign digital tools with firm goals

Required qualifications

• Hands-on administration of Filevine or comparable legal technology platforms
• Deep understanding of legal workflows, regulatory compliance and client service standards
• Proficiency managing SaaS ecosystems, including integrations and end-to-end process automation
• Strong project management skills and ability to lead cross-functional initiatives
• Outstanding communication skills for user training, technical support and change management
• Passion for solving complex problems and empowering legal teams through technology

Nice to have

• Previous experience in a law firm, legal department, or paralegal role

Benefits

• Competitive and fair pay
• Work at a dynamic, rapidly growing company
• Opportunity to learn from a dedicated leadership team

Before you apply

• Filevine will only contact you from email addresses ending in filevine.com; other addresses are not affiliated with Filevine

About the company

Filevine is a Legal AI company offering Legal Operating Intelligence through its LOIS system, which connects data, documents and workflows on one platform. The company reports AI awards and recognition from Deloitte and Inc. as one of the fastest-growing technology companies in the country.