Legal Solutions Engineer

The role

You will help account executives present Filevine's SaaS products to law firms and corporations. You will prepare and deliver product demonstrations and work with prospects to understand their needs.

What you will do

• Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions, particularly in the legal and corporate verticals.
• Prepare and deliver dynamic storytelling demonstrations of products.
• Take a consultative approach with prospective or current clients.
• Interact with prospects and customers alongside sales reps to assess needs and determine requirements.
• Continually improve your understanding of the intricacies of the Filevine offerings.
• Help research and develop solutions within the Filevine suite to solve customer needs.

Required qualifications

• A curious mind that wants to know how things work and why.
• Strong interpersonal skills for building client relationships and communicating with the sales team.
• Problem-solving skills to listen to customer concerns and recommend solutions on the fly.
• Adaptable to sudden changes in customer conversations or business strategy.
• A confident, persuasive storyteller who uses pacing, emphasis and tone to hold an audience's attention.
• Proven ability to stay focused, productive and composed in high-stress, fast-paced in-person environments.
• Able to work in open-office layouts while staying focused and respectful of colleagues.
• Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure.

Nice to have

• Legal software admin experience.

Benefits

• A dynamic, rapidly growing company focused on helping organizations thrive.
• Medical, dental and vision insurance (full-time employees).
• Competitive and fair pay.
• Maternity and paternity leave (full-time employees).
• Short and long-term disability.
• Opportunity to learn from a dedicated leadership team.
• Top-of-the-line company swag.

Before you apply

• Most roles in San Francisco, Salt Lake City, Chicago or New York are fully onsite; some offer hybrid with 2 to 3 office days per week.
• Communication about this opportunity will only come from addresses using filevine.com; other addresses are not affiliated with Filevine.

About the company

Filevine is a Legal AI company delivering Legal Operating Intelligence through its unified platform. Its LOIS system connects context across matters to help legal teams work more proactively.