Oncology Nurse Care Manager, Adult

The role

You will act as a telephonic Nurse Care Manager for adult oncology members. You will build care plans, coordinate with providers, and help members navigate benefits and the healthcare system.

What you will do

• Deliver coordinated, patient-centered virtual care management by telephone or video.
• Create care plans together with members and the care team.
• Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system.
• Partner with members' local providers to ensure coordinated care.
• Provide compassionate, longitudinal follow-up care.
• Assist during acute episodes such as hospitalizations and rehabilitation stays.
• Coordinate resources that address clinical and social problems.

Required qualifications

• Bachelor of Science in Nursing (BSN)
• 5+ years of experience in nursing
• 2+ years of experience in care management
• Active Compact RN license in good standing
• Willingness to obtain and maintain licensure in multiple states
• Comfortable discussing several medical conditions and working with all age ranges
• Experience working remotely
• Strong ability to use multiple computer and medical record systems
• Strict adherence to security and HIPAA regulations
• Ability to gather clinical history, answer questions, and summarize findings
• Ability to write medical information in plain, patient-centric language
• Prompt, regular attendance at assigned work location

Nice to have

• Oncology experience
• Spanish speaking

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Medical, vision, and dental coverage through multiple plan options, including disability insurance
• Paid Time Off and Discretionary Time Off
• 12 weeks of 100% paid parental leave
• Fertility coverage, $25,000 for surrogacy or adoption, and paid leave for failed treatments, adoption, or pregnancies
• Work-from-home reimbursement

Before you apply

• Must reside in a compact NLC state.
• Must hold an Active Compact RN license in good standing.
• Must be willing to become and stay licensed in multiple states.
• Your recruiter can share your geographic zone on inquiry.

About the company

Included Health is a healthcare company delivering integrated virtual care and navigation. It offers care guidance, advocacy, and access to virtual and in-person care across primary, behavioral, and specialty care.