Shift Leader

The role

You will lead a shift at the East Village bakery, supporting store leadership and managing the team. You will also serve customers, build orders and bake.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership, monitor production efficiency and communicate key information
• Hold the team accountable to company standards and procedures
• Assist in training and coaching team members
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Work alongside and lead the Cookie Crew
• Keep a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits
• Other duties as assigned

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Excellent training and mentorship
• Flexible part-time schedules
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and is known for its bakery and cookie delivery. It has over 300 stores globally and is headquartered in Philadelphia, Pa.