Cookie Crew

The role

You will greet guests, take and prepare orders, and run the register at the front of the store. You will also bake and package cookies and other treats, and keep the bakery clean.

What you will do

• Welcome guests and take orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Bake and package cookies, brownies, ice cream and other treats to quality standards
• Prepare in-store, pickup, delivery and online orders
• Operate the register and process transactions with no shortages or overages
• Keep the bakery clean, stocked, organized and food-safe
• Resolve guest concerns, working with your Shift Leader when needed
• Help teammates and keep the line moving

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Personable, genuine, outgoing demeanor
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Ability to stand and walk up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 lb regularly and up to 50 lb with assistance
• Ability to work around ovens, freezers and refrigeration

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous shift's earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a growing company
• Growth and promotion opportunities, including Shift Leader and bakery leadership roles
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Background checks and employment verification are required

About the company

Insomnia Cookies is a late-night bakery and delivery company founded in a college dorm room, with over 350 stores globally. It is a fast-growing cookie brand known for warm cookies delivered all day and late into the night.