Shift Lead

Bloomington IN. Posted 2 months ago

The role

You will lead bakery operations during your shift at the Bloomington, IN store. You will bake, package and serve orders while coaching the Cookie Crew team and keeping service fast and quality high.

What you will do

Lead bakery operations during your shift and ensure a good guest experience
Bake, package and prepare orders while serving guests
Coach and motivate Cookie Crew members with direction and feedback
Prioritize and delegate tasks to meet guest demand
Help maintain product quality, food safety, cleanliness and speed of service
Handle cash management, register accountability and deposits
Communicate updates and work with store leadership
Support the team wherever help is needed

Required qualifications

At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
Strong communication, organization and problem-solving skills
Ability to thrive in a fast-paced, team-oriented environment
Positive attitude and passion for guest experience
Ability to lift up to 40 lbs
Ability to stand and walk up to 8 hours per shift
Ability to lift, carry, push and pull up to 30 lbs regularly and up to 50 lbs occasionally with assistance
Ability to work around ovens, freezers and refrigeration
Ability to use a point-of-sale system
Legally eligible to work in the United States

Nice to have

Point of Sale systems experience
Ability to lead by example and motivate others

Benefits

Flexible part-time schedules
Paid vacation and sick time off
Interactive training and mentorship
Pet insurance
Job stability with a fast-growing company
Growth and promotion opportunities
Employee discount and free cookies with every shift
Early Wage Access
Competitive hourly pay

Before you apply

Must be 18 years or older
Ability to obtain any required food safety certifications for the location
Employment is contingent on background checks and pre-employment requirements

About the company

Insomnia Cookies started in a college dorm room and now has over 350 stores globally. Shift Leaders often grow into Assistant Manager and Store Manager roles.