Shift Leader

The role

As a Shift Leader, you will run the bakery during your shift, day or night. You will lead the cookie crew, handle customers and cash, and keep the store running to company standards.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership: maintain operations, communicate key information, monitor production efficiency
• Hold the team accountable to company standards and procedures
• Help train and coach team members
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Work alongside the Cookie Crew
• Keep a safe, clean environment and follow safe food handling practices
• Manage cash handling and deposits
• Perform other duties as assigned

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a fast-growing, late-night sweet treats company. It is opening a new store in Burlington, NC.