Shift Leader

The role

As a Shift Leader, you run the bakery during your shift, day or night. You lead the Cookie Crew, serve customers, and keep the store running to company standards.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership: maintain operations, communicate information, monitor production efficiency, hold the team to company standards
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning while leading the Cookie Crew
• Work alongside the Cookie Crew
• Keep a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits
• Help train and coach team members

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• 18 years or older

Benefits

• Flexible part-time work schedules
• Pay on Demand: get earned wages at the end of the day
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 300 stores globally. It is headquartered in Philadelphia, Pa., and also ships and sells gifts nationwide.