Cookie Crew

The role

You will greet and serve guests at the front of the bakery, take and check orders, and handle payments. You will also bake and package cookies and other treats, and keep the bakery clean and food-safe.

What you will do

• Greet guests and take orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Bake cookies to perfection and scoop ice cream
• Package and send out fast, warm, correct delivery orders
• Handle cash and payments accurately
• Clean, sanitize and maintain the bakery
• Prepare in-store, pickup, delivery and online orders
• Resolve guest concerns, working with your Shift Leader when needed

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Must be able to lift up to 40 lb boxes of product
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Great communication, organizational and math skills
• Personable, genuine, outgoing demeanor
• Stand and walk for up to 8 hours per shift
• Lift, carry, push and pull up to 30 pounds regularly, and up to 50 pounds occasionally with assistance
• Work around ovens, freezers and refrigeration units

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Early Wage Access
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Employee discount and free cookies with every shift
• Achievable growth and promotion opportunities
• Flexible scheduling

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Employment is contingent on background checks and employment verification

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is a bakery and delivery brand known for warm cookies available late into the night.