Cookie Crew

The role

You will be the front-of-store point person for customers at the Rice University store, taking orders and answering questions. You will also bake cookies and help with delivery orders, handle cash, and keep the bakery clean.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Make sure delivery orders are packaged correctly and sent out fast
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills

Nice to have

• Prior experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay on Demand: get earned wages at the end of the day
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. It now has over 300 stores globally, plus a nationwide shipping and gifting business.