Cookie Crew

The role

You will be the front-of-store point person for customers, taking orders and answering menu questions. You will also bake cookies and a scoop of ice cream, and keep the bakery clean.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and a scoop of ice cream
• Ensure fast, warm and correct delivery orders are packaged and sent out
• Handle cash and payments accurately, with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills

Nice to have

• Prior experience in a customer service focused role

Benefits

• Pay rate of $15.00/hr
• Free cookies and employee discount
• Paid time off
• Pet insurance
• Excellent training
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 300 stores globally. It is headquartered in Philadelphia, Pa., and is expanding its nationwide shipping and gifting business.