Cookie Crew

The role

You will welcome guests, bake and package cookies and treats, prepare orders for pickup and delivery, and keep the bakery clean and stocked. The work is in a fast-paced bakery and includes frequent guest contact.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe.
• Help wherever the team needs you, including restocking and keeping the line moving.
• Resolve guest concerns with empathy and urgency, with help from the Shift Leader when needed.
• Create a memorable experience for guests.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform essential functions with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally up to 50 pounds with assistance.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Use hands and fingers to handle equipment, food, and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers, and refrigeration.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay.
• Early Wage Access, with pay available the next day.
• Flexible scheduling.
• Employee discount (free cookies).
• Opportunities for growth into Shift Leader and other bakery leadership roles.

Before you apply

• Must be 18 or older.
• Any required food safety certification must be obtained.
• Employment is contingent on background checks and other pre-employment requirements permitted by law.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm cookie delivery, including late at night.