Cookie Crew

The role

You will welcome guests, bake and package cookies and other treats, prepare orders, and run the register in a bakery. Shifts are fast-paced, often during evenings, late nights, weekends, and holidays.

What you will do

• Welcome guests and make every interaction memorable
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to quality standards
• Accurately prepare in-store, pickup, delivery, and online orders
• Operate the register and process guest transactions
• Keep the bakery clean, stocked, organized, and food-safe
• Help wherever the team needs you, including restocking and keeping the line moving
• Resolve guest concerns with empathy and urgency, with Shift Leader support when needed

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions with or without reasonable accommodation
• Stand and walk for up to 8 hours per shift
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally up to 50 pounds with assistance
• Frequently reach, bend, stoop, twist, kneel, and lift
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system
• Work in varying temperatures, including around ovens, freezers, and refrigeration
• Read order screens, recipes, and safety information
• Communicate effectively with guests and team members in a fast-paced environment
• Availability during peak hours: evenings, late nights, weekends, and holidays

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older
• Any required food safety certification must be obtained
• Employment is contingent on background checks and other pre-employment requirements permitted by law

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It is known for warm cookies delivered all day and late into the night.