Cookie Crew

The role

You will greet and serve customers at the front of the store, take and check their orders, and handle cash and payments. You will also bake cookies and package delivery orders.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Ensure fast, warm and correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational and math skills
• Able to lift up to 40 lb boxes of product
• At least 18 years old
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Paid vacation and sick time off
• Pet insurance
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 300 stores globally. It is headquartered in Philadelphia, Pa.