Shift Leader

The role

You will lead the bakery during your shift at the UofM store in Minneapolis. You will bake and pack orders, serve guests, coach the Cookie Crew, and keep operations running smoothly.

What you will do

• Lead bakery operations during your shift and deliver a strong guest experience
• Bake, package and prepare orders
• Coach and motivate Cookie Crew members with direction and feedback
• Prioritize and delegate tasks to meet guest demand
• Help maintain product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate updates and partner with store leadership
• Monitor production efficiency and assist with training team members

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude and passion for exceptional guest experiences
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to lift up to 40 lbs
• Ability to stand and walk for up to 8 hours per shift
• Frequently reach, bend, stoop, twist, kneel and lift
• Lift, carry, push and pull up to 30 pounds regularly, and up to 50 pounds occasionally with assistance
• Legally eligible to work in the United States
• Point of sale systems experience

Benefits

• Flexible part-time schedules
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Achievable growth and promotion opportunities
• Employee discount and free cookies with every shift
• Early Wage Access

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Background checks and employment verification are required, where permitted by law
• You must be able to obtain any food safety certifications required for the location

About the company

Insomnia Cookies is a bakery and delivery brand with over 350 stores globally. It was founded in a college dorm room and is known for late-night cookie delivery.