Manager of Food, Safety and Risk

The role

You will lead food safety, quality assurance, workplace safety, OSHA compliance, and workers' compensation across the company's bakery locations. You will report to the Director of Risk and work closely with Operations, Supply Chain, People, and Legal.

What you will do

• Own the company's food safety management system across all bakery locations.
• Lead supplier qualification, supplier audits, and distributor audits.
• Manage customer quality complaints from intake through resolution.
• Lead food safety incident investigations, recalls, and regulatory responses.
• Own OSHA compliance programs, recordkeeping, inspections, and corrective action plans.
• Administer the workers' compensation program from first report of injury through claim resolution.
• Conduct root cause investigations and identify operational improvements.
• Develop dashboards and KPIs for food safety, workplace safety, and claims performance.
• Lead the company Food Safety Committee and drive continuous improvement.
• Support insurance renewals with claims analysis and loss prevention insights.

Required qualifications

• Bachelor's degree in Food Science, Food Safety, Biology, Environmental Health, Occupational Safety, Risk Management, or related field.
• 5+ years of progressive experience in food safety, quality assurance, risk management, workplace safety, or regulatory compliance.
• Experience in a multi-unit restaurant, food manufacturing, retail, or hospitality environment.
• Working knowledge of HACCP, GMPs, FDA Food Code, OSHA regulations, and food safety systems.
• Experience managing supplier quality and food safety audits.
• Experience administering workers' compensation claims and partnering with insurance carriers or TPAs.
• Strong analytical skills with the ability to identify trends and recommend solutions.
• Excellent project management and cross-functional collaboration skills.
• Ability to travel approximately 20–30% to bakery locations, suppliers, distributors, and industry events.

Benefits

• Hybrid work environment.
• Competitive compensation package including base, bonus, and equity.
• Comprehensive benefits including health, dental, vision, and 401(k).
• Free cookies, branded swag, and more.
• A fun, entrepreneurial, and cookie-filled culture.
• The opportunity to make a visible impact on a growing, nationally recognized brand.

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room and headquartered in Philadelphia, Pa. The company has over 300 stores globally and a growing nationwide shipping and gifting business.