Shift Leader

The role

As a Shift Leader, you will run a bakery shift at the Corpus Christi store, leading the cookie crew and keeping customers served. You will predict business flow, build orders, bake, and help train team members.

What you will do

• Provide excellent customer service and quality products to guests
• Support store leadership by maintaining operations during your shift and monitoring production efficiency
• Communicate pertinent information during your shift
• Hold the team accountable to company standards and procedures
• Assist in training and coaching team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
• Lead the cookie crew team and work alongside them
• Provide a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing, friendly, and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Flexible part-time work schedules
• Excellent training and mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 300 stores globally. It is headquartered in Philadelphia, Pa.