Cookie Crew

The role

You will greet and serve customers at the front of the store, help them with menu items and orders, and handle cash and payments. You will also bake cookies and keep the bakery clean. The job is at a new Strongsville, OH location.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package and send out fast, warm and correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery, and other duties as assigned

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational and math skills
• Able to lift up to 40 lb boxes of product
• 18 years or older
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a fast growing, late-night sweet treats company in the country. It is opening a brand new location in Strongsville, OH.