Cookie Crew

The role

You will greet and serve customers at the front of the store, and take and check their orders. You will also bake cookies and help package and send out delivery orders.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package and send out fast, warm, correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery, and other duties as assigned

Required qualifications

• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Must be able to lift up to 40 lb boxes of product
• Personable, genuine, outgoing demeanor
• Customer service focused, willing to exceed guest expectations
• Great communication, organizational and math skills

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a fast-growing, late-night sweet treats company in the country. They are opening a new store in Burlington, NC.