Cookie Crew

The role

You will welcome guests, bake and package cookies and other treats, prepare in-store, pickup, delivery and online orders, and operate the register. Shifts are fast-paced and often run into evenings and late nights.

What you will do

• Welcome every guest with genuine hospitality
• Prepare, bake and package cookies, brownies, ice cream and other treats to quality standards
• Accurately prepare in-store, pickup, delivery and online orders
• Operate the register and process guest transactions
• Keep the bakery clean, stocked, organized and food-safe
• Help wherever the team needs you, including restocking and keeping the line moving
• Resolve guest concerns with empathy and urgency, with Shift Leader support when needed
• Deliver an experience that turns first-time guests into regular customers

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform essential functions with or without reasonable accommodation
• Stand and walk for up to 8 hours per shift
• Lift, carry, push and pull up to 30 pounds regularly
• Occasionally lift up to 50 pounds with assistance
• Frequently reach, bend, stoop, twist, kneel and lift
• Use hands and fingers to handle bakery equipment, food and a point-of-sale system
• Work around varying temperatures, including ovens, freezers and refrigeration
• Operate kitchen equipment safely per company procedures
• Read order screens, recipes and safety information
• Communicate effectively with guests and team members in a fast-paced setting

Benefits

• Competitive hourly pay
• Early Wage Access, with pay available the next day
• Flexible scheduling
• Employee discount on cookies
• Opportunities to grow into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older
• Must be able to obtain any required food safety certifications for the location
• Employment is contingent on background checks, employment verification and other pre-employment requirements permitted by law

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm cookie delivery that runs late into the night.