Shift Leader

The role

As a Shift Leader, you will lead the bakery during your shift and help the team serve customers. You will also manage baking, cashiering, packaging and cleaning tasks.

What you will do

• Provide excellent customer service and quality products to guests
• Support store leadership by keeping operations running during your shift
• Communicate important information and monitor production efficiency
• Hold the team accountable to company standards and procedures
• Help train and coach team members
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Work alongside the Cookie Crew team
• Keep a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits

Required qualifications

• At least 1 year of work experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Pay-on-Demand: get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing company
• Achievable growth and promotion opportunities
• Employee discount
• Free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a late-night sweet treats company that is growing quickly across the country. The company is opening a new store in Raleigh, NC.