Cookie Crew

The role

You will greet and serve customers at the front of the store, take and check their orders, and help them with menu questions. You will also bake the cookies and package delivery orders.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience, in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package delivery orders correctly and send them out fast
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize, and maintain the bakery

Required qualifications

• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills

Nice to have

• Prior experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a late-night cookie bakery and delivery company founded in a college dorm room. It has over 300 stores globally and is headquartered in Philadelphia, PA.