Shift Leader

The role

You lead the bakery during your shift. You work alongside your Cookie Crew to bake, pack and deliver orders and to give guests a good experience.

What you will do

• Lead bakery operations during your shift.
• Bake, package and prepare orders while giving guests good service.
• Coach and motivate Cookie Crew members.
• Prioritize and delegate tasks to meet guest demand.
• Help keep product quality, food safety, cleanliness and speed of service up to standard.
• Handle cash management, register accountability and deposits.
• Communicate updates and work with store leadership.
• Jump in wherever needed.

Required qualifications

• 1+ year of experience in retail, restaurant, hospitality or another customer-focused environment.
• Strong communication, organization and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude and passion for exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Frequently reach, bend, stoop, twist, kneel and lift.
• Work around ovens, freezers and refrigeration units.

Benefits

• Competitive hourly pay.
• Early Wage Access (get paid the next day!).
• Flexible scheduling.
• Employee discount (free cookies!).

Before you apply

• Must be 18 years of age or older.
• Employment is contingent on successful background checks and employment verification.

About the company

Insomnia Cookies is a bakery and delivery brand with over 350 stores globally. It was founded in a college dorm room and is known for warm cookies delivered all day and late into the night.