Cookie Crew

The role

You will greet and serve customers at the front of the store, take and check orders, and handle cash and payments. You will also bake cookies and keep the bakery clean.

What you will do

• Greet guests and take their orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience, in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package delivery orders so they are fast, warm and correct, and send them out
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational and math skills
• Able to lift up to 40 lb boxes of product
• Must be 18 years or older
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States
• The employer complies with Philadelphia's Fair Chance Regulations

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 300 stores globally. It is headquartered in Philadelphia, Pa.