Cookie Crew

The role

You will welcome guests, bake and package cookies and other treats, take and prepare orders, and keep the bakery clean and stocked. Shifts are fast-paced and often run late at night.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to company quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Help teammates and restock supplies where needed.
• Resolve guest concerns with empathy and urgency, working with your Shift Leader when needed.
• Deliver an experience that turns first-time guests into regulars.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers, and refrigeration units.
• Safely operate kitchen equipment according to company procedures.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.
• Be available during evening, late-night, weekend, and holiday peak hours.

Benefits

• Competitive hourly pay.
• Early Wage Access (get paid the next day).
• Flexible scheduling.
• Employee discount.
• Opportunities for growth into Shift Leader and other bakery leadership roles.

Before you apply

• Employment is contingent on successful completion of background checks, employment verification, and other pre-employment requirements permitted by law.
• Food safety certification must be obtained if required for the location.
• Reasonable accommodation is available during the application and hiring process on request.

About the company

Insomnia Cookies was founded in a college dorm room and now operates over 350 stores globally. It is a bakery and delivery brand known for its late-night cookie delivery.