Cookie Crew

The role

You will greet and serve customers at the front of a bakery and bake cookies, prepare orders, and keep the store clean. The job is at the new Insomnia Cookies bakery on Lincoln Ave in Youngstown, OH.

What you will do

• Welcome guests and take their orders according to procedure
• Help customers with menu items and repeat orders for accuracy
• Bake cookies, brownies and other treats to Insomnia's quality standards
• Prepare in-store, pickup, delivery and online orders
• Operate the register and process transactions with no shortages or overages
• Keep the bakery clean, stocked, organized and food-safe
• Resolve guest concerns, working with your Shift Leader when needed

Required qualifications

• Must be 18 years or older
• Ability to obtain any required food safety certifications for the location
• Able to stand and walk for up to 8 hours per shift
• Able to lift up to 40 lb boxes of product
• Regularly lift, carry, push and pull up to 30 lb; occasionally up to 50 lb with assistance
• Able to work nights, weekends and holidays
• Personable, genuine and outgoing demeanor
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational and math skills
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Early Wage Access
• Flexible part-time schedules
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Employee discount and free cookies with every shift
• Achievable growth and promotion opportunities, including Shift Leader
• Job stability with a growing company

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Must be able to work nights, weekends and holidays
• Background checks and employment verification are required before employment
• Food safety certifications may be required for the location

About the company

Insomnia Cookies is a late-night bakery and delivery company that started in a college dorm room. It is expanding with over 350 stores.