Shift Leader

The role

You will lead the bakery during your shift, bake and package orders, and coach the Cookie Crew team. You will keep guest service and product standards high at the Smith Street store in Brooklyn.

What you will do

• Lead bakery operations during your shift and deliver a good guest experience
• Bake, package and prepare orders
• Coach and motivate Cookie Crew members
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Keep product quality, food safety, cleanliness and service speed to standard
• Manage cash handling, register accountability and deposits
• Communicate updates and work with store leadership
• Help out wherever needed

Required qualifications

• At least 1 year of customer-focused work in retail, restaurant, hospitality or similar
• Strong communication, organization and problem-solving skills
• Ability to work in a fast-paced, team-oriented environment
• Positive attitude and passion for guest experience
• Must be 18 years of age or older
• Ability to get any required food safety certifications for the location
• Ability to stand and walk for up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 pounds regularly and up to 50 pounds with assistance
• Ability to use a point-of-sale system
• Ability to work around ovens, freezers and refrigeration

Nice to have

• Point of sale systems experience
• Ability to lift up to 40 lbs.

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Paid vacation and sick time off
• Pet insurance
• Employee discount and free cookies with every shift
• Interactive training and mentorship
• Achievable growth and promotion opportunities
• Job stability with a growing company

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States
• Employment is contingent on background checks and other pre-employment requirements

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room. It has over 350 stores globally.