Cookie Crew

The role

You will greet and serve customers at the front of the store, take and check their orders, and handle cash and payments. You will also bake the cookies and package delivery orders.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake cookies to perfection and add a scoop of ice cream
• Package and send out fast, warm, and correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize, and maintain the bakery

Required qualifications

• Must be 18 years or older
• Must be able to lift up to 40 lb boxes of product
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Personable, genuine, outgoing demeanor
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational and math skills

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States
• Insomnia Cookies complies with Philadelphia's Fair Chance Regulations

About the company

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. It is a bakery and delivery brand with over 300 stores globally, headquartered in Philadelphia, PA.