Cookie Crew

The role

You will greet and serve customers at the front of the store, taking orders and answering menu questions. You will also bake cookies and package delivery orders, and keep the bakery clean.

What you will do

• Greet guests and take orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies and scoop ice cream
• Package delivery orders correctly and send them out quickly
• Handle cash and payments accurately
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• Prior experience in a customer service focused role

Benefits

• Free cookies and employee discount
• Paid time off
• Pet insurance
• Excellent training
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and is known for warm cookie delivery. It has over 300 stores globally and is headquartered in Philadelphia, Pa.