Cookie Crew

The role

You will greet and serve customers at the front of the store, take and check orders, and help with menu questions. You will also bake cookies and package delivery orders.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package delivery orders and send them out fast and correct
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• Prior experience in a customer service focused role

Benefits

• 1 hour of paid vacation for every 50 hours worked
• 1 hour of paid sick time off for every 30 hours worked
• Pet insurance
• Pay on Demand
• Employee discount
• Free cookies with every shift
• Growth and promotion opportunities
• Job stability with a growing company
• Fun, exciting team environment

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 300 stores globally. It is known for warm cookie delivery and is headquartered in Philadelphia, Pa.