Shift Leader

The role

As a Shift Leader, you run the bakery during your shift, day or night. You lead the cookie crew, handle customer service and baking, and keep the store running to company standards.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership: maintain operations, communicate information, monitor production efficiency
• Prioritize and delegate baking, cashiering, packaging and cleaning tasks
• Support and work alongside the Cookie Crew
• Provide a safe, clean work environment and follow safe food handling practices
• Manage cash handling and deposits
• Hold the team accountable to company standards and procedures
• Assist in training and coaching team members

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: daily pay for previous shift earnings
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount
• Free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and runs over 300 stores globally, with its headquarters in Philadelphia, Pa. It also has a growing nationwide shipping and gifting business.