Cookie Crew

The role

You will be the point person at the front of the store, greeting and serving customers. You will also bake the store's cookies.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Ensure delivery orders are packaged correctly and sent out fast
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize, and maintain the bakery
• Other duties as assigned

Required qualifications

• Must be 18 years or older
• Must be able to lift up to 40 lb boxes of product
• Must be able to work nights, weekends and holidays
• Personable, genuine, outgoing demeanor
• Customer service focused, willing to exceed guest expectations
• Great communication, organizational and math skills
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Pay-on-demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and is known for its bakery and delivery concept. It has over 300 stores globally and is headquartered in Philadelphia, Pa.