Cookie Crew

The role

You will greet and serve customers at the front of a new bakery, answering questions and taking orders in person and over the phone. You will also bake cookies and prepare delivery orders.

What you will do

• Greet guests and take orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies and scoop ice cream
• Package and send out fast, warm, correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focused, willing to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand daily pay
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States
• Must be able to work nights, weekends and holidays

About the company

Insomnia Cookies is a late-night sweet treats company that is growing quickly across the country. It is opening a new bakery in West Hartford, CT.