Cookie Crew

The role

You will greet and serve customers at the front of the store, take and prepare orders, and bake cookies. You will also keep the bakery clean and food-safe.

What you will do

• Greet guests and take orders according to procedure
• Help customers choose menu items and repeat orders for accuracy
• Bake and package cookies, brownies, ice cream and other treats to quality standards
• Prepare in-store, pickup, delivery and online orders
• Operate the register and process payments
• Keep the bakery clean, stocked, organized and food-safe
• Resolve guest concerns, working with the Shift Leader when needed

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Able to lift up to 40 lb boxes of product
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Great communication, organizational and math skills
• Customer service focused, willing to exceed guest expectations
• Personable, genuine, outgoing demeanor
• Stand and walk up to 8 hours per shift
• Lift, carry, push and pull up to 30 lb regularly and up to 50 lb with assistance

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Achievable growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Background checks and employment verification are required
• Food safety certifications may be required for the location

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It operates bakeries with delivery and a loyal customer following.