Shift Leader (3rd Shift)

The role

As the leader on duty, you will run bakery operations during your shift and make sure guests get a good experience. You will bake and pack orders, coach the Cookie Crew, and keep the bakery running smoothly.

What you will do

• Lead bakery operations during your shift for an exceptional guest experience.
• Bake, package and prepare orders while giving good guest service.
• Coach and motivate Cookie Crew members with direction, feedback and support.
• Prioritize and delegate tasks to meet guest demand.
• Help maintain standards for product quality, food safety, cleanliness and speed of service.
• Handle cash management, register accountability and deposits.
• Communicate important updates and work with store leadership.
• Jump in wherever needed to help your team succeed.

Required qualifications

• 1+ year of experience in retail, restaurant, hospitality or another customer-focused environment
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude with a passion for delivering exceptional guest experiences
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications applicable to the location
• Ability to stand and walk for up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 pounds regularly and up to 50 pounds occasionally with assistance
• Ability to work around ovens, freezers and refrigeration units at varying temperatures

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunity to grow into Assistant Manager or Store Manager roles

Before you apply

• Must be 18 years of age or older.
• Employment is contingent on successful background checks and employment verification.
• Must be able to obtain any required food safety certifications for the location.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is a bakery and delivery brand known for its late-night cookie delivery.