Cookie Crew

The role

You will greet and serve guests at the bakery counter and by phone, and take and prepare in-store, pickup and delivery orders. You will also bake and package cookies and other treats and keep the bakery clean and food-safe.

What you will do

• Welcome guests and take orders according to procedure
• Help customers choose menu items and repeat orders for accuracy
• Bake and prepare cookies, brownies, ice cream and other treats to company standards
• Package and send out warm, correct delivery orders
• Operate the register and handle cash and payments accurately
• Clean, sanitize, restock and maintain the bakery
• Resolve guest concerns with empathy, working with your Shift Leader when needed
• Help teammates and keep the line moving

Required qualifications

• Must be 18 years of age or older
• Legally eligible to work in the United States
• Must be able to work nights, weekends and holidays
• Must be able to lift up to 40 lb boxes of product
• Ability to stand and walk for up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 lb regularly and up to 50 lb with assistance
• Great communication, organizational and math skills
• Customer service focus and willingness to exceed guest expectations
• Personable, genuine, outgoing demeanor
• Ability to obtain any required food safety certifications for the location
• Ability to work around ovens, freezers and refrigeration units

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Paid vacation and sick time off
• Pet insurance
• Pay-on-demand daily pay
• Early wage access
• Flexible part-time schedules
• Interactive training and mentorship
• Employee discount and free cookies with every shift
• Growth and promotion opportunities, including Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Employment is contingent on background checks and employment verification
• Ability to obtain any required food safety certifications for the location

About the company

Insomnia Cookies is a late-night bakery and delivery brand founded in a college dorm room, with over 350 stores globally. The company is opening a new Cherry Hill location.