Cookie Crew

The role

You will welcome guests, take and prepare orders, and run the register at the bakery. You will also bake, package, and deliver warm cookies, brownies, ice cream, and other treats.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe.
• Help wherever the team needs you, including restocking and keeping the line moving.
• Resolve guest concerns with empathy and urgency, with your Shift Leader when needed.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally up to 50 pounds with assistance.
• Reach, bend, stoop, twist, kneel, and lift frequently.
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers, and refrigeration.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older.
• Food safety certifications may be required for the location.
• Employment is contingent on successful background checks and other pre-employment requirements permitted by law.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm cookie delivery at all hours.