Shift Leader

The role

You will lead a shift at a bakery. You will serve customers, build orders, bake, and guide the cookie crew team. You will also handle cash and keep the store running well during your shift.

What you will do

• Provide strong customer service and quality products to every guest
• Support store leadership by keeping operations running during your shift
• Communicate important information and monitor production efficiency
• Hold the team accountable to company standards and procedures
• Help train and coach team members
• Prioritize and delegate baking, cashiering, packaging, and cleaning
• Work alongside the Cookie Crew
• Keep a safe, clean workplace and follow safe food handling practices
• Manage cash handling and deposits
• Take on other duties as assigned

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing, friendly, and patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a late-night sweet treats company that is growing quickly across the country. It is opening a new location in Strongsville, OH.