Cookie Crew

The role

You will welcome guests, take and process orders, and bake and package warm cookies and other treats at the Westwood store. You will also keep the bakery clean, stocked and food-safe during each shift.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake and package warm cookies, brownies, ice cream and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized and food-safe throughout every shift.
• Help wherever the team needs you, including restocking and helping teammates.
• Resolve guest concerns with empathy and urgency, working with your Shift Leader when needed.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Stand and walk for extended periods (up to 8 hours per shift).
• Lift, carry, push and pull up to 30 pounds regularly, and up to 50 pounds occasionally with assistance.
• Frequently reach, bend, stoop, twist, kneel and lift.
• Use hands and fingers to handle bakery equipment, food and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers and refrigeration units.
• Safely operate kitchen equipment according to company procedures.
• Read order screens, recipes and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• You must be 18 or older.
• Employment is contingent on successful completion of any background checks, employment verification and other pre-employment requirements permitted by law.
• You must be able to obtain any required food safety certifications for the location.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm cookie delivery, available all day and late into the night.