Shift Leader

Tyler TX. Posted 2 months ago

The role

As a Shift Leader at the Tyler, TX store, you lead bakery operations during your shift, including baking, packing orders and serving guests. You coach and direct the Cookie Crew team and keep the store running smoothly.

What you will do

Lead bakery operations during your shift and deliver a strong guest experience
Bake, package and prepare orders, and provide customer service
Coach and motivate Cookie Crew members, giving direction and feedback
Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
Maintain standards for product quality, food safety, cleanliness and speed of service
Handle cash management, register accountability and deposits
Communicate updates and work with store leadership
Help out wherever needed to keep the team on track

Required qualifications

At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
Strong communication, organization and problem-solving skills
Ability to work in a fast-paced, team-oriented environment
Point of Sale systems experience
Ability to lift up to 40 lbs
Ability to stand and walk for up to 8 hours per shift
Ability to lift, carry, push and pull up to 30 lbs regularly, and up to 50 lbs with assistance
Ability to obtain any required food safety certifications for the location
Must be 18 years or older
Legally eligible to work in the United States

Benefits

Flexible part-time schedules
Pay-on-Demand and Early Wage Access
Paid vacation and sick time off
Interactive training and mentorship
Pet insurance
Job stability with a growing company
Growth and promotion opportunities
Employee discount and free cookies with every shift

Before you apply

Must be 18 years or older to be employed
Must be legally eligible to work in the United States
Any required food safety certifications must be obtained
Employment is contingent on background checks and employment verification

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 350 stores globally. It is an Equal Opportunity Employer.