Cookie Crew

The role

You will greet and serve customers at the front of the store, take and check their orders, and handle payments. You will also bake the cookies and package delivery orders.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and add a scoop of ice cream
• Package delivery orders so they are fast, warm and correct, and send them out
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focused, willing to exceed guest expectations
• Great communication, organizational and math skills
• Able to lift boxes of product up to 40 lb
• 18 years or older
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. It now has over 300 stores globally and a growing nationwide shipping and gifting business, headquartered in Philadelphia, Pa.