Cookie Crew

The role

You will greet and serve customers at the front of the store, take and repeat their orders, and help them with menu questions. You will also bake the cookies and package delivery orders.

What you will do

• Greet guests entering the store and take orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package and send out fast, warm, correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational and math skills
• Able to lift up to 40 lb boxes of product
• Must be 18 years or older
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and now has over 300 stores globally, with its headquarters in Philadelphia, Pa. The company also runs a growing nationwide shipping and gifting business.