Shift Leader

The role

As a Shift Leader you run the bakery during your shift, day or night. You lead the Cookie Crew, serve customers, and keep the store running well.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership and monitor production efficiency
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
• Support and work alongside the Cookie Crew
• Provide a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing, friendly, and patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Pay-on-Demand: get paid daily for total shift earnings from the day before
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Employee discount
• Free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a fast-growing late-night sweet treats company. It is opening a new location at Chicago Union Station.