Shift Leader

The role

As a Shift Leader at the Eugene, OR store, you lead the bakery during your shift. You bake and package orders, serve guests, coach the Cookie Crew, and manage cash handling.

What you will do

• Lead bakery operations during your shift
• Bake, package and prepare orders while serving guests
• Coach and motivate Cookie Crew members
• Prioritize and delegate tasks to meet guest demand
• Help maintain product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate updates and partner with store leadership
• Support and work alongside the Cookie Crew
• Monitor production efficiency and hold the team to company standards

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to lift up to 40 lbs
• Ability to stand and walk for up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 lbs regularly, and up to 50 lbs occasionally with assistance
• Ability to work around ovens, freezers and refrigeration units
• Point of sale systems experience
• Legally eligible to work in the United States

Benefits

• Flexible part-time schedules
• Pay on Demand / Early Wage Access
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older to be employed
• Employment is contingent on background checks and employment verification
• Legally eligible to work in the United States is required

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 350 stores globally. It is an Equal Opportunity Employer.