Cookie Crew

The role

You will welcome guests, bake and package cookies and other treats, take orders and run the register. You will also keep the bakery clean and stocked during busy evening, late-night, weekend and holiday shifts.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe.
• Help wherever the team needs you, including restocking and keeping the line moving.
• Resolve guest concerns with empathy and urgency, working with your Shift Leader when needed.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Lift, carry, push, and pull up to 30 pounds regularly.
• Occasionally lift up to 50 pounds with assistance.
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers, and refrigeration units.
• Safely operate kitchen equipment per company procedures.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• You must be 18 or older.
• Employment is contingent on successful background checks and other pre-employment requirements permitted by law.
• Work includes exposure to heat from ovens, refrigerated storage, cleaning chemicals, and moderate noise.

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It is known for warm cookies and late-night delivery.