Cookie Crew

The role

You will be the point person at the front of the store, greeting and serving customers, and you will also bake the cookies. The role is at the Plaza Midwood store at 1401 Central Ave.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package and send out fast, warm, and correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize, and maintain the bakery

Required qualifications

• At least 18 years old
• Able to work nights, weekends and holidays
• Able to lift up to 40 lb boxes of product
• Personable, genuine, outgoing demeanor
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational and math skills
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz and is known for its warm cookie bakery and delivery. It has over 300 stores globally and is headquartered in Philadelphia, Pa.