Cookie Crew

The role

You will welcome guests, bake and package cookies and treats, prepare in-store, pickup, delivery and online orders, and keep the bakery clean and food-safe. Shifts are fast-paced and often run into evenings, late nights, weekends and holidays.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake and package cookies, brownies, ice cream and other treats to quality standards.
• Accurately prepare in-store, pickup, delivery and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized and food-safe.
• Help wherever the team needs you, including restocking and keeping the line moving.
• Resolve guest concerns with empathy and urgency, with your Shift Leader when needed.
• Deliver an experience that turns first-time guests into regular customers.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Frequently reach, bend, stoop, twist, kneel and lift.
• Use hands and fingers to handle bakery equipment, food and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers and refrigeration.
• Safely operate kitchen equipment per company procedures.
• Read order screens, recipes and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay.
• Early Wage Access (get paid the next day).
• Flexible scheduling.
• Employee discount.
• Opportunities for growth into Shift Leader and other bakery leadership roles.

Before you apply

• Must be 18 or older.
• Must be able to obtain any required food safety certifications.
• Employment is contingent on successful background checks, employment verification and other pre-employment requirements permitted by law.

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It operates bakeries with delivery and is known for its late-night cookie experience.