Shift Lead

The role

You will lead the bakery during your shift, both baking and leading the Cookie Crew team. You will serve guests, delegate tasks, and keep the store running to standard.

What you will do

• Lead bakery operations during your shift
• Bake, package and prepare orders while serving guests
• Coach and motivate Cookie Crew members
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Help maintain product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate updates and partner with store leadership
• Jump in wherever needed to help the team

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused environment
• Strong communication, organization and problem-solving skills
• Ability to work in a fast-paced, team-oriented environment
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to lift up to 40 lbs
• Ability to stand and walk up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 lbs regularly, and up to 50 lbs occasionally with assistance
• Ability to work around ovens, freezers and refrigeration units
• Ability to read order screens, recipes and safety information
• Legally eligible to work in the United States

Nice to have

• Point of Sale systems experience
• Outgoing, friendly and patient demeanor
• Detail focused and results-oriented

Benefits

• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift
• Flexible part-time schedules

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States
• Employment depends on successful background checks and employment verification
• Food safety certification may be required for the location

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 350 stores globally. It is an Equal Opportunity Employer.