Shift Leader

The role

As a Shift Leader at the UT El Paso store, you lead bakery operations during your shift. You bake and package orders, serve guests, and coach and direct the Cookie Crew team.

What you will do

• Lead bakery operations during your shift and deliver a good guest experience
• Bake, package and prepare orders while serving guests
• Coach and motivate Cookie Crew members
• Prioritize and delegate tasks to meet guest demand
• Help maintain product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate updates and work with store leadership
• Help out wherever needed on the team

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude and passion for guest experience
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions with or without reasonable accommodation
• Point of sale systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others

Benefits

• Flexible part-time schedules
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount
• Free cookies with every shift
• Early Wage Access, paid the next day
• Flexible scheduling

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Must be able to obtain any required food safety certifications
• Employment is contingent on background checks and employment verification

About the company

Insomnia Cookies is a bakery and delivery brand with over 350 stores globally. It was founded in a college dorm room.